Watch the Session: Getting Ready for Agentic Commerce

Watch the session: Getting ready for Agentic Commerce

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Watch: Getting ready for Agentic Commerce

How organisations stay prepared — and in control — as AI agents begin to participate in digital transactions.

AI is already changing how customers discover and compare products. The next shift is underway: AI agents beginning to act on behalf of users. This session explores what that means in practice — and how organisations can safely verify and accept agent-initiated transactions.

Key takeaways

In this session

How agent-driven commerce is emerging — and where it’s already showing up

The new risk surface organisations need to manage

Why existing payment and fraud systems weren’t designed for this shift

How merchants and banks evaluate agent-initiated transactions

The role of digital credentials in verifying identity, authority, and intent

What this means

What this means for your organisation

As agent-driven interactions become more common, organisations will need to answer a new set of questions:

Can we verify who an agent is acting for?

Can we validate what has been authorised?

Can we make confident decisions without introducing friction?

This isn’t just a technology shift — it’s an operational one.
It affects how you:

Accept transactions

Manage risk and fraud

Verify identity and intent

Maintain control in digital interactions

Organisations that prepare early will be better positioned to capture demand and manage risk as this channel grows.

Next steps

Explore what this looks like in your organisation

We’re working with a small number of organisations to understand how agentic commerce will impact their customer journeys, risk and fraud controls, payment and authorisation flows, trust and identity infrastructure.

Book a solution workshop

A focused session to map where agentic interactions may impact your business — and how to prepare.

Book a workshop below

Join a limited intake of organisations piloting agentic commerce use cases supported by digital credential infrastructure.

Webinar

Become a design partner or book a workshop

If this is something your organisation is starting to see — or preparing for — now is the time to begin exploring it in a structured way.