The problem usually shows up in familiar places:
Account opening and onboarding
Digital enrollment
Recovery and rebinding
High-risk transaction approval
Delegated authority and business banking controls
These are not edge cases. They are some of the most commercially and operationally important journeys banks run.
The best starting point is not a broad future-state program. It it one painful workflow. A practical first move usually looks like:
Choose one trust-heavy journey
Define the trust problem clearly
Improve that trust decision
Measure the result
Expand from there